Frequently Asked Questions

Do I have to ask you as well as Ofcom?
Last Updated 7 years ago

Yes! Ofcom has very little information on utility fixed links, both Microwave and UHF SCADA systems and will inevitably ask that you consult us.  It is much faster if you send Ofcom your usual request and copy it to us. That way we see it earlier and Ofcom's response, which they always send to us, gets caught by the ticketing system and automatically added to your ticket.  Your query gets processed by us a few days earlier, too.

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